BOOKTOCASH - Scan & Sell with app
Get it on Google Play now
v1.00 | 12/17/2019
1. These terms
2. Who are we and how you contact us
3. Privacy and acceptable use
4. This contract and your promises
5. Acceptance criteria for items
6. Rejection of items and cancellation of trades
7. Valuation and pricing of your items
8. Shipping and delivery
9. Receipt, ownership, risk and processing of the items
10. Payment terms
11. Offers, bonuses, and competitions
Welcome to BooktoCash.
What these terms are for: These are the terms and conditions (“Transaction Terms”) that govern the provision
of our Services. BooktoCash provides users the opportunity to trade-in their old books by purchasing such
items and providing a pricing tool, pre-paid shipping, and payment in accordance with these Terms of Use
(the “Services”). The Terms of Use also govern your use of the Services
Why you should read them: please read these Transaction Terms carefully before you agree to sell us your
items (by clicking to complete any trade or transaction) using the Services (a “trade”) as by using the
Services and clicking to complete any trade you signify that you have read and agreed to be bound by these
Transaction Terms.
What these Transaction Terms cover: These Transaction Terms tell you how we process your trade (including
what items we accept and reject, and what happens if we reject them), how you and we may change or end the
contract, what to do if there is a problem and other important information regarding your transaction with
BooktoCash.
THIS PRIVACY POLICY SOLELY APPLIES TO USE OF THE SERVICES BY RESIDENTS OF THE UNITED STATES. IF YOU ARE NOT
A RESIDENT OF THE UNITED STATES, YOU MAY NOT USE THIS VERSION OF THE WEBSITE.
SEF INC (“Company”, “we,” “us,” “our”) operates BooktoCash and its
related mobile application (collectively,
the “Website”). We are committed to protecting your personal information and your right to privacy.
How to contact us
Booktocash.com,
903 N BOWSER RD SUITE 202
RICHARDSON, TX 75081
In order to provide the Services, and to process your trades, we may collect and process personal information you provide us when registering with us and when carrying out a trade. For information on how we use and process your personal information please see our Privacy Policy. Please also review our General Terms, which also govern your use of the Website and Services.
Trade process and contract: Our Website will guide you through the steps you need to take to create a trade. This process allows you to check and amend any errors before submitting your trade. Please make sure you check your trade at each stage of the trade process.
The contract for a trade between you and us is formed when you click to ‘Complete’ your trade using the
Services and we send you an email confirmation. Please ensure that you add contact@booktocash.com to your
email safe sender list. If you do not receive the email, please check your junk and spam folders before
contacting us. It is your responsibility to check you have entered the correct email address at the time of
your trade.
There is a minimum trade of 5 books. We are not able to accept trades below this.
All items must meet the following criteria to be accepted and for payment to be made. Acceptance will only
happen once the items pass our quality assessment (which uses the criteria below and in section 6.1). We may
reject items that do not meet all of these criteria, and cancel or amend your order (see section 6 below).
⦁ (a) the items must only be books. No other types of items will be accepted.
⦁ (b) the items must be original items and not counterfeit, fake, imitation, or other non-original items
(“false copies”).
⦁ (c) the items must not be (or contain any) illegal, stolen, pornographic, obscene, defamatory, libelous,
inflammatory, dangerous, or toxic material, or any material which would cause harm or offence to a
reasonable person or incite any person to hatred or crime (“offensive items”).
⦁ (d) you must ensure that the original barcode and ISBN numbers on the items exactly match those in your
order, and that the barcode is not missing or defaced.
⦁ (e) the items must be identical to the items you specify when you submit your order, and they must match
any indicated covers, sleeves, and other notes and instructions. We will reject, and may charge you a
reasonable administration fee for any differing items or items included by mistake.
⦁ (f) each individual item should be different from the other items in the same order and your prior orders
(and we may reject orders that contain multiple copies of the same item(s) and/or repeat orders that contain
the same item(s)).
⦁ (g) all items must be free of any and all security tags or any other extraneous addition that may prevent
the item from being sold on.
⦁ (h) all items must be in good condition, intact, and free from damage (including being free from mold,
water damage, other liquid damage, and any, annotation, writing, stamps, answers, handwritten inscriptions,
or third-party markings, and each item must contain all original inclusions and supplements such as disks,
covers, dust jackets and gifts, which must also be in good condition).
⦁ (i) Items must also have no missing or discolored pages, be free from age-related spots, tears, creasing
and browning, and contain a clear, undamaged ISBN number (which is a 9, 10 or 13 digit number unique to each
book that usually appears underneath the barcode) that matches the book and edition you indicated when
placing your order.
Reasons for rejection: we reserve the right to, at our sole discretion, reject items and/or cancel or amend
your order where:
⦁ (a) the items do not fully meet any of the criteria set out in section 5.
⦁ (b) any of your promises in section 4 above are untrue.
⦁ (c) we suspect the producer or original owner has restricted the item’s resale.
⦁ (d) we do not receive the item within 30 days of your order (and/or the items are incorrectly sent to us
(see section 8 below)).
⦁ (e) one or more of the items was listed at an incorrect price due to a typographical error (or an error in
the pricing information stated by us).
⦁ (f) we suspect the item in non-genuine / counterfeit as detailed above in section 5.j.
⦁ We will try to act reasonably when assessing your items. However, you acknowledge that our decision is
final on whether an item meets the acceptance criteria and/or falls within one of the categories in section
6 above.
Consequences of rejection or cancellation: If your order is cancelled before you send the items, neither you
or we will have any further liability or obligations.
If we reject your items and/or cancel or amend your order we will notify you by email. If the cancellation
is due to our fault, or our postage providers fault, we will either send the items back to you free of
charge or alternatively pay you the valuation price we quoted for the items at the time of order.
If the cancellation is due to your fault or error (including without limitation, where the items do not
fully meet any of the criteria set out in section 6, or any of your promises in section 4 are untrue), the
items will be disposed of in a responsible manner, you will not be paid for them, and they cannot under any
circumstances be returned. We will not be liable for any claims or losses arising from such disposal, and we
may charge you reasonable compensation for the net costs we will incur as a result of your errors.
Your right to cancel: You may cancel your order any time up until the point where you ship the items to us
by contacting us using the contact details at section 2.2. You cannot cancel an order once you ship the
items to us (e.g. if you have handed over the items to a FedEx drop off location).
Illegal and offensive materials:
If we believe any of your items are false copies or offensive items, we will dispose of these at our sole
discretion and we will not be liable for any claims or losses arising from such disposal. All such false
copies and offensive items will not be paid for, will not be returned to you, and we may report such
incidents to the relevant authorities. You understand, agree and accept that our decision as to whether the
items are false copies or offensive items is at our sole discretion and final.
Price and validity of valuations: The prices we offer for your items on our website and app (“valuation”)
are only valid for 24 hours from when you enter the barcode. If it has been more than 24 hours since you
entered the barcode, the valuation for the item may be updated at the time you place the order.
Our pricing is dynamically updated based on our stocks of items and market prices and so you may get
different valuations for the same item on our app and our website.
Saved baskets of items are only valid for 30 days, and will be removed after this period.
The payment we make is based on the value offered at the time of order.
Pricing not to be shared: You promise that you will not publicize or disclose to any third party any
BooktoCash pricing, offers or valuations or share them on any other websites, mobile applications or
comparison websites/services without our prior consent.
Accuracy of information and price: When you place your order, the information that you provide to us about
your items may affect the valuation for the items so please make sure that all information you provide to us
is accurate.
Sending your items: once you have placed your order, and you are happy your items meet all of the acceptance
criteria, you will need to send them to us. When sending your items, you must do the following, or we may
cancel the trade:
⦁ (a) obtain proof of shipping and use the right delivery method:
⦁ i. FedEx Drop Off: You must print and properly attach the address label(s) we provide to you at the time
of your order. You should affix a label to each box. The boxes must be sent at the same time
⦁ (b) ensure that all items are appropriately packaged and secured properly, with no openings. Please read
our packaging guidelines (available on our website) and make sure your package complies with them. Choose a
strong box which holds all of the items from your trade. Ensure the items inside are secure and will not
move in transit. We cannot be held accountable for items damaged in transit due to substandard packaging and
will not pay for these items.
⦁ (c) ensure that all parts of one order are sent at the same time. Should we receive only part of your
order, we will cancel items that have not been received, and process the items we have received. We will not
be accountable for incomplete orders. You might be paid a reduced amount reflecting any additional postage
costs incurred by us for a trade not meeting our minimum volume.
⦁ (d) where you have multiple trades, you must not put items from different trades into the same box. We
reserve the right to reject any items from either trade if they have been packed into the same box.
Payment will only be made for items that we have received, processed and accepted in accordance with the
acceptance criteria in section 5 and have not been rejected under section 6) (“acceptance of the items”).
All payments are made by the payment method you select at the time of the order.
Timing of payments. All payments may take up to 5 business days to clear our and your accounts. We will make
PayPal and check payments within 3 days of our acceptance of the items.
⦁ (a) Please ensure that you have provided us with correct details at the time you place an order. We will
not be responsible for delays or failures caused by your incorrect details. If a bank (or PayPal) refuses to
clear a payment because of an error in the name, or address details you have provided to us, we reserve the
right to charge an administration fee in a form of deduction from the valuation. If you provide incorrect
details for any reissued payment we may apply an additional administration charge by way of a further
deduction from the valuation.
⦁ (b) You agree that some of the payment methods depend on third parties (who we cannot and do not control)
to process these payment including, but not limited to, check payments by bank. Payments may be subject to
validation and security checks
From time to time, we may run promotional offers including, but not limited to, flat monetary or valuation
percentage additions or bonuses to valuations (“Offers”).
Offers will be subject to a minimum trade (e.g. for 5 books) or amount, and the Offer will only be added to
the valuation after it reaches that minimum stated value. The bonus amounts and minimum levels are
non-negotiable.
Other stipulations and conditions might apply and will be clearly stated on the relevant marketing material
for the offer (for example, new customer only offers).
Offers are applicable to one order (unless otherwise stated) and on one account only.
Offers may not be used in conjunction with any other offers.
BooktoCash may withhold the Offer amount if, after we assess the quality of the trade items, the value of
the trade does not match the minimum numbers eligible for the bonus.
We may also from time to time run completions, prize draws, and other contests (together “Contests”). The
full terms and conditions applicable to a particular Contest will be displayed on our website (and, where
applicable, our app) at the time.